Privacy Policy
Rakeem’s Detailing respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, submit a form, request a quote, schedule a detailing appointment, communicate with us by phone, email, or text message, or use our services.
1. Business Information
Business Name: Rakeem’s Detailing
Website: https://rakeemsdetailing.com/
Business Address: 6401 Contente Way, Elk Grove, CA 95758
Phone: (916) 602-4348
2. Information We Collect:
We may collect personal information that you voluntarily provide to us, including:
Name
Phone number
Email address
Vehicle details
Service address or appointment location
Requested detailing service
Appointment details
Messages submitted through our website, Facebook lead form, SMS, phone call, email, or other communication channels
Payment or billing information, when applicable
We may also collect limited website usage information, such as browser type, device information, pages visited, and general interaction data, to help improve our website and services.
3. How We Use Your Information
Rakeem’s Detailing may use your information to:
Respond to your inquiries
Provide quotes for detailing services
Schedule, confirm, update, or follow up on appointments
Send appointment reminders and service updates
Provide customer support
Send invoices, receipts, or payment-related communications
Improve our website, services, and customer experience
Maintain business records and comply with legal obligations
4. SMS/Text Messaging
By providing your mobile phone number and giving consent, you agree to receive SMS/text messages from Rakeem’s Detailing. These messages may include quote follow-ups, appointment confirmations, appointment reminders, service updates, customer support responses, and related business communications.
Message frequency may vary depending on your interaction with us. Message and data rates may apply.
You may opt out of SMS messages at any time by replying STOP. For help, reply HELP or contact Rakeem’s Detailing at (916) 602-4348.
Consent to receive SMS messages is not a condition of purchasing any goods or services.
5. Mobile Opt-In Data and Consent
Rakeem’s Detailing respects your privacy and your communication preferences.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
All categories of data sharing described in this Privacy Policy exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.
Rakeem’s Detailing does not sell, rent, trade, or share SMS opt-in consent or mobile phone numbers with third parties or affiliates for marketing or promotional purposes.
This language is important for A2P 10DLC approval because Twilio checks that messaging consent data is not shared, sold, or bought, and requires a privacy policy to clearly explain that mobile information and opt-in consent are not shared with third parties or affiliates for marketing or promotional purposes.
6. How We Share Information
We may share limited information with service providers that help us operate our business, such as website hosting providers, scheduling tools, payment processors, customer communication platforms, or other vendors that support our services.
These service providers may only use your information as necessary to provide services to Rakeem’s Detailing.
We may also disclose information if required by law, legal process, government request, or to protect our rights, customers, business, property, or safety.
We do not sell your personal information.
7. Facebook Lead Forms and Online Forms
If you submit your information through a Facebook lead form, website form, or other online form, we use the information you provide to respond to your request, provide quotes, schedule appointments, and communicate with you about Rakeem’s Detailing services.
If the form includes SMS consent language and you choose to provide consent, we may contact you by text message as described in this Privacy Policy.
8. Data Security
We use reasonable administrative, technical, and physical safeguards to help protect the personal information we collect. However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
9. Data Retention
We retain personal information for as long as reasonably necessary to provide our services, manage appointments, respond to inquiries, maintain business records, comply with legal obligations, resolve disputes, and enforce our agreements.
10. Your Choices
You may contact us to request that we update, correct, or delete your personal information, subject to legal and business recordkeeping requirements.
You may opt out of SMS messages at any time by replying STOP.
11. Children’s Privacy
Our website and services are not intended for children under 13. We do not knowingly collect personal information from children under 13.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.
13. Contact Us
For questions about this Privacy Policy,
please contact:
Rakeem’s Detailing
6401 Contente Way
Elk Grove, CA 95758
Phone: (916) 602-4348
Website: https://rakeemsdetailing.com/